My car died on the Penang Bridge or the Second Bridge — how do I call for towing?+
Hazards on, stand somewhere safe off the traffic side, then WhatsApp your live location together with the direction you were heading — towards the island or towards Seberang. Which way you were facing decides which end our tow truck enters from, so we ask for it upfront and send the right unit the first time.
I broke down on the island but my workshop is in Seberang Perai — can you tow across the bridge?+
Yes, both directions. The price is worked out on the actual distance from your pickup point to the destination, bridge crossing included — you get the full quote on WhatsApp first, and the unit only moves once you agree to it.
The one-way streets and narrow lanes in the George Town heritage zone — can a tow truck even get in?+
We work that one-way grid regularly. Send the exact spot and the street name, and we match the unit to what the lane can take. If the lane is genuinely too tight for a truck, we arrange the nearest safe lift-off point to your car and move it out from there.
My car broke down inside the Bayan Lepas FTZ during night shift — do you cover that?+
Covered — 24 hour towing, night shifts and weekends included. WhatsApp the phase, the factory name or the nearest gate along with your live location, and roadside assistance is routed straight to your point.